Terms of Service and Refund Policy

The five that matter most. (1) All sales are final once payment is processed. (2) The package is not legal advice. (3) Results are not guaranteed. (4) The package is licensed to you for personal use, not to redistribute or resell. (5) Disputes go to binding arbitration under Delaware law, with a 30 day opt-out. These are summaries. The full terms below are what govern.

1. Agreement to these terms

These Terms of Service govern your access to and use of trusolarcancellation.com (the Site) and your purchase and use of the Solar Exit Document Package (the Product). The Site and the Product are operated, sold and delivered by Strive LeadGen LLC, a Texas limited liability company, doing business as TRU Solar Cancellation (TRU, we or us). Your contract for the Product is with Strive LeadGen LLC. By accessing the Site or purchasing the Product you agree to be bound by these Terms. If you do not agree, do not use the Site and do not purchase the Product.

2. Eligibility

You must be at least 18 years old and legally able to enter a binding contract to purchase the Product. By purchasing, you represent that you meet those requirements.

3. What the Product is

The Solar Exit Document Package is a collection of informational materials: cancellation letter templates, regulatory complaint forms, procedural guides, analysis worksheets and reference materials relating to solar contract cancellation. It is delivered as a digital download.

4. What the Product is not

The Product is not legal advice. TRU does not provide legal services.

• Not legal advice. The Product is general informational material. It does not constitute legal advice and is not tailored to any individual's circumstances. Purchasing or using it creates no advisory or professional relationship of any kind.
• No representation. TRU does not represent you. TRU does not contact solar companies, file lawsuits, appear in court or negotiate on your behalf.
• No customization. The Product is sold as is. Templates and guides are not customized to your contract, state or situation.
• No guarantees. No document package or service can guarantee that a solar contract gets cancelled. Outcomes depend on your contract, when you signed, your state, and how the company responds.

We do not advise homeowners to stop making payments or to breach any contractual obligation. Nothing here is legal advice.

5. License grant

On successful payment and download, TRU grants you a limited, non-exclusive, non-transferable, revocable license to use the Product for your personal, non-commercial use in connection with your own solar contract dispute. This license is subject to the restrictions in Section 6.

6. License restrictions

You may not:

• Redistribute, resell, share, sublicense or transfer the Product or any part of it to a third party
• Use the Product to operate a commercial service, for example supplying the materials to your own clients for a fee
• Remove or alter any copyright, trademark or proprietary notice in the Product
• Use the Product in any way that violates applicable law or regulation
• Use the Product to engage in the unauthorized practice of law

Violating these restrictions may result in immediate termination of your license and may give rise to claims for damages.

7. Pricing and payment

The current price of the Solar Exit Document Package is $750 USD, payable either as a single charge at checkout or, if you choose the payment plan, as 3 monthly charges of $250 USD, the first at checkout and the next two on the same day of each following month. The plan carries no interest and no fee, ends automatically after the final charge, and the full $750 is owed once the package has been delivered. Prices may change without notice. The price displayed at the time of your purchase is the price that applies to your order. Payments are processed by Stripe and denominated in U.S. dollars. Applicable sales tax may be added at checkout based on your billing address.

8. Refund policy: all sales are final

All sales are final. Refunds are not issued once payment is processed.

Because the package is delivered as an immediate digital download, all sales are final. This is disclosed at checkout and requires your acknowledgment before payment completes.

By completing your purchase you acknowledge and agree that:

• You waive any right to a refund or return
• You understand the Product is delivered immediately and cannot be returned in any meaningful sense
• You will raise any problem with your order with us first, at support@trusolarcancellation.com, before disputing the charge with your bank or card issuer

This policy is disclosed on the Site, on the order page, and requires your explicit acknowledgment before payment completes. Nothing in this section limits any right you have under the law of your state or under the rules of your card network.

9. Delivery

The Product is delivered electronically by Strive LeadGen LLC on successful payment. You are taken to a download page with your personal download link, which you can save and reuse. If you choose the payment plan, each invoice email also carries that link. Your payment receipt comes from Stripe on behalf of Strive LeadGen LLC. Re-download access is available for 30 days after purchase. After 30 days you remain free to use any files you have already downloaded.

10. Scope of support

TRU provides support limited to:

• Questions about what is in the Product
• Technical issues with download access or file formats
• Questions about the purchase process

TRU does not provide:

• Legal advice or opinions about your situation
• Case-specific guidance on how to use the templates
• Review of your draft letters or complaints
• Representation, negotiation or communication with any third party on your behalf

11. Disclaimer of warranties

The Product and the Site are provided as is and as available, without warranties of any kind, express or implied. To the maximum extent permitted by law TRU disclaims all warranties, including warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, completeness, and that the Product will achieve any particular result. In particular, TRU does not warrant that the templates or guides are appropriate for your situation, that using them produces any specific outcome, that the materials are error free or current with the latest legal developments, or that the Product complies with the law of any specific jurisdiction.

12. Limitation of liability

To the maximum extent permitted by law, TRU's total aggregate liability arising out of or relating to the Product, the Site or these Terms will not exceed the amount you paid for the Product, currently $750 USD.

In no event will TRU or its owners, employees, contractors or affiliates be liable for indirect, incidental, special, consequential or punitive damages; for loss of profits, revenue, savings or business opportunity; for damages resulting from your use of or inability to use the Product; for damages resulting from actions you take or fail to take in reliance on the Product; or for damages resulting from the acts or omissions of third parties, including solar companies, regulators and courts.

13. Indemnification

You agree to indemnify and hold harmless TRU and its owners, employees, contractors and affiliates from any claims, losses, damages, liabilities and expenses, including reasonable legal fees, arising out of your use of the Product, your violation of these Terms, your violation of applicable law, or your violation of any third party's rights.

14. Not legal advice, and your acknowledgment

The Product is not legal advice. No advisory or professional relationship is created by your purchase or use of the Product, by your communications with TRU, or by your use of the Site. Before completing checkout you acknowledge that you understand the Product is a do-it-yourself document package and not legal advice, and that acknowledgment is recorded with your order. Any decision about what to send, file or sign is yours.

15. Ownership disclosure

TRU Solar Cancellation and SolarPanelExit.com share common ownership. Any favorable mention of TRU on that site is a related-party endorsement, not an independent review.

SolarPanelExit.com is an editorial publication covering solar contract issues and exit options. TRU sells the Solar Exit Document Package. The relationship is disclosed on every page of both sites. See the ownership disclosure for the full detail.

16. Intellectual property

All content in the Product, including the templates, guides, worksheets, written text, design and layout, is the property of TRU Solar Cancellation or its licensors and is protected by U.S. and international copyright law. The license in Section 5 is the only right granted to you in respect of the Product.

17. Termination

TRU may terminate your license immediately if you violate these Terms, including the restrictions in Section 6. On termination you must stop using the Product and destroy any copies in your possession. The disclaimers, limitations of liability and indemnification provisions survive termination.

18. Governing law

These Terms are governed by the laws of the State of Delaware, without regard to its conflict of laws provisions. Subject to Section 19, the exclusive jurisdiction for disputes is the state or federal courts located in Delaware.

19. Dispute resolution and binding arbitration

Binding arbitration. Any dispute, controversy or claim arising out of or relating to these Terms, the Site or the Product will be resolved by binding arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules. The arbitration will be conducted in English and, subject to the AAA location rules, may be conducted by document submission, telephone or video conference.

Class action waiver. Any arbitration or legal proceeding is limited to the dispute between TRU and you individually. You waive any right to participate in a class action, class arbitration or representative action.

Exceptions. Either party may seek injunctive relief in court for intellectual property infringement, breach of confidentiality or violation of the license restrictions. Small claims actions within that court's jurisdictional limit are also permitted as an alternative to arbitration.

Opt-out. You may opt out of binding arbitration within 30 days of your purchase by writing to support@trusolarcancellation.com stating your intent to opt out and including your order number. If you opt out, disputes are resolved in the courts described in Section 18.

Where arbitration is not enforceable. If you reside in a jurisdiction where mandatory binding arbitration is unenforceable for consumer contracts, this Section 19 does not apply to you and disputes are resolved in the courts described in Section 18.

20. Changes to these terms

TRU may update these Terms. When that happens the last updated date at the top of this page changes, and for material changes we may give additional notice. Continuing to use the Site or the Product after a change means you accept the updated Terms. If you do not accept them, stop using the Site and the Product.

21. Severability

If any provision of these Terms is held invalid or unenforceable, the remaining provisions continue in full force. The invalid provision is modified to the minimum extent necessary to make it valid and enforceable while preserving its original intent.

22. Entire agreement

These Terms, together with the privacy policy and any additional terms presented at the point of purchase, are the entire agreement between you and TRU in respect of the Product and the Site, and supersede any prior agreement, communication or understanding.

23. Contact

Strive LeadGen LLC, doing business as TRU Solar Cancellation. Legal notices and general support: support@trusolarcancellation.com.

One last time, because it is the thing people skip. Buying the Solar Exit Document Package means you have read and agreed to all of the above, including the no-refund policy, the disclaimer that the Product is not legal advice, the limitation of liability and the arbitration provision with its opt-out.