Every document, itemized.

00 Read Me First

The cover sheet: what is in the folder and how it is organised.

00 Start Here: Package Index and Reading Order

What every document is for, and the order to use them in. Do not work front to back.

00A Do Not Stop Paying

Why stopping payments usually makes your position worse, and what to do instead.

00A2 Who Holds Your Contract, and Are They Still in Business?

Your contract has very likely been sold or serviced by someone new since you signed. How to find out who.

00A3 Your First Week

Seven days, what to do on each, starting with the slow things that take weeks to come back.

01 The Solar Exit Process Playbook

All six exit paths end to end, with the questions that decide which one you actually qualify for.

02 Cooling-Off Period Cancellation Letter

For a contract signed inside the cancellation window, with postmark-by-deadline instructions.

03 Post-Cooling-Off Rescission Demand Letter

For when the window has closed but there are misrepresentation or disclosure problems.

04 TILA Rescission Letter

For a financed deal where required lending disclosures were not made.

05 Buyout Negotiation Letter

For exiting by paying a number: how to ask for the basis of the figure and how to counter it.

06 Lease or PPA Transfer Notice

For a home sale where the buyer takes over the agreement.

07 UCC-3 Termination Demand Letter

For asking the secured party to clear its financing statement once the obligation is satisfied.

19 Production Shortfall Demand Letter

For a system that produces less than promised, built on numbers you can document.

20 Document and Audit Trail Demand Letter

Makes the company produce the contract file, signatures and records it holds and you do not.

21 Payoff and Estoppel Statement Request

Gets the payoff figure and transfer terms in writing before a home sale closes.

26 Manufacturer Warranty and Successor Demand

For when the installer has gone out of business and the warranty has to be claimed elsewhere.

08 CFPB Complaint

For financing and loan servicing problems.

10 State Attorney General Complaint

Customisable to your state.

12 State Public Utilities Commission Complaint

For the states that regulate solar sales or interconnection through the utility commission.

24 State Contractor Licensing Board Complaint

The one body that can act against the installer's licence.

00B Worksheet A: What Contract Do You Actually Have?

Lease, PPA, loan or cash purchase, and which company holds each piece.

00C Worksheet B: What Is Filed Against Your Property?

The two separate government offices where solar filings can sit, and how to check both.

00D Worksheet C: Arbitration and Where Your Dispute Goes

Find your arbitration clause and any opt-out deadline before it passes.

00E Worksheet D: Sworn Statement of Signing Circumstances

Record exactly how the sale happened while you still remember it.

00F Worksheet E: The Deadline Register

Every date that can cost you something if it is missed, in one place.

13 Exit Path Decision Tree

Yes or no questions that narrow six paths down to yours in about ten minutes.

14 Escalator Clause and True-Cost Analysis

Shows what the contract really costs over its full life. Also included as an Excel calculator.

15 Evidence Gathering Checklist

What to collect before anything gets sent, in the order you will be asked for it.

16 Certified Mail, Tracking and Follow-Up

How to send, what proof to keep, and what to do at each follow-up interval.

22 The Public Record and the Utility File

The free records that turn a production complaint from opinion into evidence.

23 Older Homeowners and Language Mismatch

For sales to homeowners 60 or older, or made in a language the homeowner does not read well.

25 Case File Handoff Packet

Organises your contract, evidence, timeline and deadlines into one complete file.

28 What Complaints Actually Achieve

An honest read on what regulators can and cannot get you, so you spend your effort well.

29 The Solar Contract Red Flag Guide

The clauses and sales tactics to look for first.

30 Small Claims Court, Leverage Rather Than Exit

When small claims helps, when it cannot, and how to use it as leverage.

31 When the Finance Funded and the System Never Ran

For lender and payment disputes where the money moved but the system did not.

17 Appendix A: Cooling-Off Rights by State

The federal rule plus each state's home-solicitation cancellation window.

27 Appendix B: State Remedy Routes

State by state, which agencies and remedies apply, each marked with its verification status.

18 Worked Example: A Completed Cancellation Letter

A realistic case taken from first contact to a mailed letter, fully filled in.